COLLIER COUNTY — Collier County is urging residents not to leave their current location for the duration of Hurricane Ian. This includes those currently staying in shelters throughout the county.
Throughout the day, high winds are expected, roads may have debris including downed power lines, and may be impassable. There may also be street flooding and power outages.
The Collier County Information Hotline remains active. Residents with questions may call the Hotline at 311 and residents outside of Collier County should call 239-252-8444. Please note, the call volume is very heavy and information can also be found at colliercountyfl.gov or social media channels, including www.facebook.com/CollierGov and www.twitter.com/CollierGov
Collier County Bureau of Emergency Services Director Dan Summers will hold a press conference on Wednesday, September 28, at 11:30 a.m. at the Emergency Operations Center, 8075 Lely Cultural Parkway, Naples, Florida.
The subject of the press conference will include, but is not limited to, updates on Hurricane Ian.
The press conference will be streamed on Collier Television at tv.colliergov.net/CablecastPublicSite/watch/1?channel=1 and on the Collier County Facebook page at www.facebook.com/CollierGov
Report Power Outages in Collier County
FPL customers with outages should call to report or check the status of an outage. Please select from the following options. Call 1-800-4-OUTAGE (1-800-468-8243) immediately to report a dangerous condition such as a downed power line. Please note, if you have already reported a downed power line, there is no need to report it again. You may also use the power outages website: www.fpl.com/my-account/web-outage.html#wors/mainTab/phoneTab
LCEC customers with outages should call 239-656-2300 or 800-599-2356. You can also login to SmartHub to report an outage or download our mobile app to report an outage on the go. If you call one of our representatives or the LCEC Interactive Voice Response system they will provide you with as much information as possible. Want a simpler method? Register your phone number in SmartHub and you can text OUT to 844-948-2817 to easily report your outage. Restrictions apply. Click here for step by step instructions and eligibility requirements.